Hello Juls, this is GM Maikro! Pleasant skies to you! Let me get down off my dragon here and take a look at your trouble report. . .
Well, it seems here that there is nothing I can do for you. This thread has been marked as "Extremely important to Tyranny's culture and humanity in general". Unfortunately, that means this is well above my pay grade.
I'm sorry that there was nothing I could do to help you today, is there anything else I can try and fail at helping you with?
If not, thank you for contacting support, and have a nice day.